Should You Use a Mortgage Broker or Go Direct to a Lender?
This article outlines the key differences between using a mortgage broker and going directly to a lender, helping you weigh the pros and cons of each approach.
05/01/2026By Pauzible Team · Editorial Team
When looking for a mortgage, one of the key decisions you will face is whether to approach lenders directly or engage a mortgage broker. Both avenues have their merits and drawbacks, and the choice hinges on your individual circumstances, financial situation and preferences. With the variety of mortgage products available today, it is more important than ever to choose the right approach. This article explores the pros and cons of each route, the key differences and what you may want to consider before deciding.
Understanding the Difference
Mortgage Broker: A mortgage broker is as an intermediary between many potential lenders and yourself. Brokers assess your financial situation and review the market to find mortgage deals that align with your needs. They often have access to a broad range of products, including exclusive deals not available to consumers directly. Many brokers are "whole-of-market," meaning that they can search offerings from a large pool of lenders, thus increasing your chances of finding a competitive deal. In addition to product comparisons, brokers can often assist with documentation, liaising with underwriters, and generally managing the mortgage application process from start to finish.
Direct Lender: A direct lender refers to a bank or building society when it offers loans to a borrower directly based on a direct application not involving a broker intermediary. By approaching a lender directly, you deal with them throughout the mortgage process from application to approval and mortgage offer. This route may appeal to those who already have a strong relationship with their bank or prefer to manage things independently. However, it is worth bearing in mind that direct lenders are limited to offering only their own products and may not always offer the most favourable terms compared to what might otherwise be available to you in the broader market. Choosing this option typically also requires more time and effort on your part to research and compare lenders and deals yourself.
The Pros and Cons of Each Option:
Mortgage Brokers
Pros:
Access to a Wide Range of Products:
Brokers can offer products from various mortgage lenders, including some exclusive deals not available directly to the public. This broad access increases the chances of finding a mortgage that suits your specific needs. This is advantageous if, for example, you are self-employed or want to explore offerings from lesser-known lenders who do not advertise widely.
Expert Guidance:
Brokers provide tailored advice based on your financial situation, helping you find mortgages with suitable terms and conditions. They can also explain industry jargon and help you understand how different features of different mortgage products might affect you.
Time Saving:
They handle the legwork, from comparing deals to streamlining the application process. This can significantly reduce stress and prevent errors that could delay your mortgage application.
Higher Approval Chances:
Brokers understand the criteria of different mortgage lenders, potentially increasing your chances of approval, especially if you have unique circumstances such as self-employment or a tricky credit history. They often have insights into which lenders are more flexible, allowing them to match you with those most likely to accept your application.
Cons:
Fees:
As well as obtaining commissions from lenders, some mortgage brokers charge fees to their borrower clients, which can range from 0.3% to 1% of the mortgage amount. It is essential to clarify their fee structures upfront when you engage them, as these can add significantly to your overall costs, especially for large mortgages.
Limited Panels:
Not all mortgage brokers are "whole-of-market." Some may only work with a select panel of lenders, potentially limiting your options. Always ask a broker whether they are genuinely independent or tied to specific providers.
Going Direct to a Lender
Pros:
No Broker Fees:
By dealing directly with a lender, you avoid mortgage broker fees, which can result in cost savings. This can be especially beneficial for borrowers looking to minimise upfront expenses.
Familiarity:
If you have an existing relationship with a bank or building society, you may prefer the continuity and familiarity of dealing with them. You may also benefit from loyalty discounts or faster service due to your established customer status.
Simplicity:
Some find it more straightforward to deal with a single institution. With one point of contact, you may find communication and document handling more direct and manageable.
Cons:
Limited Product Range:
Lenders can only offer their own direct lender loan products, which may not be the most competitive or suitable for your needs. This limited scope may result in higher interest rates or less favourable terms compared to deals that may be available elsewhere in the market.
Lack of Independent Advice:
Lenders do not provide comparisons with other institutions, potentially leading you to miss out on better deals elsewhere. They are focused on selling their own products rather than helping you find the best value in the market.
More Legwork:
You will need to research and compare different lenders yourself before settling on one, which can be time-consuming and complex. Without professional support, it is also easier to overlook hidden fees or restrictions buried in the terms and conditions.
Making the Right Choice
Deciding between a broker and a direct lender depends on various factors:
Complex Financial Situations:
If you have unique circumstances, such as self-employment or a poor credit history, a broker might be better equipped to find the most suitable deals. They can identify lenders who specialise in non-standard cases and guide you through the additional documentation often required under such scenarios. This can significantly improve your chances of mortgage approval.
Desire for Comprehensive Market Access:
Brokers can provide access to a broader range of products, including exclusive deals. If you want to ensure you are seeing the widest variety of rates and terms on the market, a whole-of-market broker offers that coverage. This approach can also be beneficial for finding niche products or features not offered by the usual high-street banks.
Cost Considerations:
If avoiding mortgage broker fees is a priority, going directly to a lender might be more cost-effective. Since some brokers charge percentage-based fees, these can add up, especially on large mortgage amounts. However, you should also weigh this saving against the potential long-term cost of missing out on a better deal.
Comfort with the Process:
If you prefer professional guidance and assistance throughout the mortgage process, a broker can offer much needed support. This is especially true for first-time buyers or those unfamiliar with mortgage terminology and processes.
Conclusion
Both broker sourced and direct lender loans have advantages and disadvantages. Your choice should align with your financial situation, comfort level with the mortgage process and desire for professional guidance. Consider your situation and options carefully to make an informed decision that best suits your needs.
FAQs
Q: Do all brokers charge fees?
A: Not all brokers charge fees. Some only earn commissions from mortgage lenders, while others may also charge fees from clients directly. It is important to understand a broker's fee structure before engaging their services.
Q: Can I get better deals through a mortgage broker?
A: It may be the case that your broker can get a better deal for you due to their knowledge and access. Mortgage brokers sometimes have access to exclusive deals not available directly to consumers, potentially offering more competitive rates and terms.
Q: Is it faster to go directly to a lender?
A: It can be quicker to go direct if you have a straightforward financial situation and are confident about managing the process. However, brokers can also expedite the process by handling paperwork and liaising with lenders on your behalf.
Q: Are there risks in using a broker?
A: The main risk in using a broker is potentially paying unnecessary fees if they do not provide value. You must ensure that the broker is reputable and transparent about their services and costs.
The Pauzible Team consists of finance professionals and property market specialists dedicated to reinventing home ownership and BTL financing. With deep expertise across UK real estate and innovative financial products like Equity Partnership Agreements, we provide landlords and homeowners with the insights they need to unlock equity, navigate market volatility, and build sustainable wealth through property. Our mission is to make complex property finance simpler, quicker, and more accessible for everyone.
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